My little doe policies

Article 1: object

These conditions of sale aim to define the contractual relationship between My little doe and the buyer and the conditions applicable to any purchase made through the site www.mylittledoe.com. The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale, which the buyer acknowledges having read prior to his order.

My little doe retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer.

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Article 2. Products

The products offered are those which appear on the site https://www.mylittledoe.ccom within the limits of available stocks. My little doe reserves the right to modify the assortment of products at any time. Each product is presented on the website in the form of a description containing its main technical characteristics, conditions of use and warnings. The photographs are as accurate as possible but do not bind the Seller in any way. The sale of the products presented on the https://www.mylittledoe site is intended for all buyers residing in countries which fully authorize the entry into their territory of these products.

The color of the products may vary depending on the brightness setting of your monitor or tablet or phone.

The products of My little doe being artisanal creations manufactured in small series or individually, a difference from one product to another may be noticed but does not in any way commit the use of the said article and cannot be blamed.

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manufacturing times can take from 4 to 7 days before sending the order and depending on the number of orders.   In the event of a stock shortage at the supplier of the chosen fabric, a waiting period will be offered to the customer or, where applicable, an order cancellation.

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Purchases are made for the purpose of strictly personal use. No item may be resold without the prior consent of My little doe, nor may any part or all of an item be copied for commercial purposes, whether electronically or mechanically.

The products, images or illustrations on the site are subject to copyright law. Any use other than for personal use is strictly prohibited.

Article 3. Rates

My little doe reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased according to the total amount of the order. In Guadeloupe, Martinique, Saint barthélémy and Saint-martin for any order greater than or equal to 95 euros including tax, shipping costs are free; for any order of less than 95 euros including tax, a lump sum contribution to shipping costs will be invoiced to the buyer in the amount of X euros including tax, current rate according to weight.

The weight of the items sold takes into account the weight of the packaging. The latter remains the responsibility of the purchaser.

Article 4. Order and terms of payment

My little doe offers the buyer to order and pay for his products in several steps, with 2 payment options to choose from:

– Payment by bank transfer: the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), checks the delivery address or enters a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the method of payment of his choice: "Payment by bank transfer". Finally, the last step offers him to check all the information, read and accept these general conditions of sale by ticking the corresponding box, then invites him to validate his order by clicking on the button "Confirm my order". This last click forms the final conclusion of the contract. Upon validation, the buyer receives a purchase order confirming the registration of his order. In order to finalize his payment and trigger the processing of his order, the buyer must contact his bank in order to make the transfer corresponding to the amount of his order to the bank account of MY LITTLE DOE, the details of which are communicated to the buyer. Upon receipt of the transfer, the order will be processed and the buyer will be informed by e-mail.   My little doe will ship the products at the earliest 4 working days after the   receipt of the transfer corresponding to the order, subject to provisions, when the product is in stock. If the order is personalized, count   between one and two weeks depending on your order, the time to design the realization of the object or objects requested by the customer. My little doe will inform the buyer by e-mail of the departure of his package.

– Secure payment by Paypal or credit card (via the PAYPAL and SUMUP system): the buyer selects the products he wishes to order in the “basket”, modifies if necessary (quantities, references…), checks the delivery address or fill in a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the method of payment of his choice: "Payment by Paypal". The next step offers him to check all the information, read and accept these general terms and conditions of sale by ticking the corresponding box, then invites him to validate his order by clicking on the "Confirm my order" button. Finally, the buyer is redirected to the secure PAYPAL interface in order to securely inform his Paypal account references or personal credit card. If the payment is accepted, the order is recorded and the contract definitively formed. Payment by Paypal account or credit card is irrevocable. 

In case of fraudulent use of it, the buyer may demand the cancellation of the payment by card, the sums paid will then be re-credited or returned. The responsibility of the holder of a credit card is not engaged if the disputed payment has been proven to have been made fraudulently, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the transaction may have generated, the cardholder must contest, in writing, the direct debit from his bank, within 70 days following the transaction, or even 120 days if the contract binding him to the latter so provides. The amounts debited are reimbursed by the bank within a maximum period of one month after receipt of the written dispute filed by the bearer. No cost of restitution of the sums can be charged to the holder.

The confirmation of an order entails the acceptance of these conditions of sale, the recognition of having perfect knowledge of them and the renunciation of availing oneself of its own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction. If the buyer has an e-mail address and if he has entered it on his order form, My little doe will send him by e-mail the confirmation of the registration of his order.

Custom order 

Custom orders cannot be returned or exchanged. 

It is up to the buyer to check the spelling and the article on which the embroidery will be made when ordering.

For personalized orders, consideration will only be effective if the first name or text as well as the item to be embroidered are clearly indicated in the "order note".

If the buyer wishes to contact My little doe, he can do so either by email at the following address: contact@mylittledoe.com or by telephone at 0690 32 57 01

Article 5. Retention of title

My little doe retains full ownership of the products sold until full payment of the price excluding tax. VAT not applicable, article 293 of the General Tax Code.

Article 6. Withdrawal

Under Article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of his order to exercise his right of withdrawal and thus return the product to the seller for exchange or refund without penalty, with the exception of the return costs incumbent on him.

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Article 7. Delivery

Shipments are made via the postal services.

Depending on the weight and volume of your order, it will be sent by letter followed or Proxicourse. The tracking number for your order will be communicated to you by email when your order is dispatched.

Delivery times are indicative. They may change due to various factors beyond the control of My little doe such as transport delays or postal services strike, or delivery error due to the Post Office.

The Seller cannot be held responsible for losses, delays in delivery due to errors or disruptions due to post or transport.

Article 8. Exchange and refund

Items must be returned new in their original packaging, unused and clean. Refunds will be made within 30 days of receipt of the items by My little doe. The return of the item must be notified in time to the seller by email at contact@mylittledoe.com

​ The customer must return the product within the period mentioned above. Within the same period, the customer must inform the seller that he wishes to have his right of withdrawal by email to contact@mylittledoe.com

Item(s) that have not been used or damaged must be returned to the following address:  

my little doe

36 dike terrace

bottom of the fort

97190 Le GOSIER

Due to the nature of these items, unless they arrive damaged or defective, I cannot accept returns for:

Custom or personalized order

Legal Notice :

Creator and manager of My little doe  : Marie GAUTIER

The head office :

Marie Gautier

36 Seawall terraces

Bottom of the fort 

97190 LE GOSIER

Guadeloupe

Status: Sole Proprietorship

SIRET: 883.938.789.00012

Contact: contact@mylittledoe.com

Director of publication: Marie Gautier

Site hosted by WIX

Tel Aviv, Israel

Site developed and managed under Wix by Marie GAUTIER

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Intellectual Property: 

All images, illustrations and text on the Mylittledoe.com site are the property of My little doe. Under intellectual property and copyright, any use is prohibited except for private use.

Without prior authorization, any reproduction of the site, whether partial or total, is strictly prohibited.

Disclaimer: 

In accordance with article 1147 of the Civil Code, the Seller assumes full contractual liability with regard to the Customer in the event of non-performance or poor performance of the contract concluded.

However, its contractual liability cannot be engaged in the situations mentioned below: case of force majeure, foreign fact which cannot be attributed to it.

The photographs on the My little doe site have no contractual value. They cannot therefore engage its responsibility.

Personal data – Privacy Policy: 

My little doe undertakes to preserve the confidentiality of the information provided by the buyer, which he would be required to transmit. Indeed, this information relating to the Customer   is essential for My little doe to process and send orders.

The site provides the Customer with the collection and processing of personal information in respect of privacy in accordance with law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms. Under articles 39 and 40 of the law dated January 6, 1978, the Customer has a right of access, rectification, deletion and opposition of his personal data.

1-Collection of your information:

To process your order, you must provide me with certain information including your name, email, postal address, payment details, as well as the description of the product you are ordering.

You can also decide to send me some additional personal information such as a mobile phone number to facilitate the delivery of your package. 

2-Use of your information:

Why I need your information and how I use it.

I use your information to provide the services you have requested from me and in my legitimate interest to improve these services. Information about my customers is important to my business.

I do not share your data with other people.

I rely on a number of legal bases to collect, use, and share your information, including to provide my services to you, such as when I use your information to process your order, resolve a dispute, or provide customer service.

If necessary, to meet a legal obligation, a legal judgment or in connection with a request for justice such as the fact of keeping information concerning your purchases within the framework of tax legislation; and as necessary, to serve my legitimate interests, where those legitimate interests are not overridden by your rights or interests, such as providing and improving my services.

3-Data retention:

I retain your information only for as long as necessary to provide you with my services and for the purposes set out in my privacy policy. I may also need to retain this information to comply with legislative and legal obligations, resolve disputes and enforce my commitments. I generally keep them for a period of: 6 years.

4-Your rights:

If you are a resident of certain territories, including the European Union, you have certain rights relating to your personal information. Some of these rights apply generally, and others only in limited cases. These rights are described below:

To access. You may have the right to access the personal information that I hold about you and to receive a copy of it by contacting me. You will find my contact details below.

Modify, restrict, delete. You may also have the right to modify your personal information, restrict my use of it or delete it. Except in exceptional circumstances (for example, if I had to retain data related to my store for legal reasons), I will generally delete your personal information upon request.

To oppose.

1) that I process some of your information in the context of my legitimate interests 

2) upon receipt of marketing messages from me after having explicitly consented to receive them. In these specific cases, I will delete your personal information unless I have legitimate grounds for continuing to use it, or in cases where it is necessary for legal reasons.

To complain.

If you are located in the European Union and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you can do so with your local data protection authorities.

5-How to contact me:

Under European data protection law, I, Marie Gautier, am the data controller with respect to your personal information. For any questions or concerns, you can contact me on my email contact@mylittledoe.com

You can also mail me at:

my little doe

36 Seawall terraces

bottom of the fort

97190 Le Gosier

Guadeloupe

Jurisdiction and applicable law: 

In the event of a dispute between the Customer and the Seller, the applicable law is French law. The French courts have sole jurisdiction to settle the dispute.